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Troubleshooting

Please check your questions below for self troubleshooting.

Tasslock GPS 4G

Problems are not stop signs, they are guidelines.

  1. Make sure the GPS Sim is active. Give a call to gps sim card.
  2. Check GPS Sim Balance. How to check GPS Sim Balance – PARAM# ( You will get a reply soon if money is available on the GPS Sim card.
  3. Check Admin Number is ok. ( SOS#)
  4. Check GPS Lights are blinking.
  5. Check GPS online from App.

IF everything checked and ok, still no calls from GPS. Then send FOLLOWING SMS.

FORMAT#

SOS,A,ADMINNUMBER#

CALLSET,1#

DEFENCE,3#

Make sure, you are testing GPS under the open sky. GPS Should not touch any iron or metal.

GPS Should be face up towards the sky.

  1.  Make sure the GPS Sim is Active. Give a call to GPS sim card.
  2. Check GPS Sim Balance. How to check GPS Sim Balance – PARAM# ( You will get a reply soon if money is available on the GPS Sim card.
  3. Check GPS online from App.
  4. Check GPS APN – ( APN,INTERNET# )
  5.  GPS Sim card Must Need Internet Package for Live Track.  (Ex: 444 BDT for Lifetime Internet Package)

Send Following SMS:

LJDW#

RESET#

Now wait few hours and drive your vehicle. 

  1. Check command status in app by going  Order>Recording
  2. Due to network issues sometimes commands are not successful. So please send SMS for lock and unlock if emergency. 

Engine Lock: RELAY,1#

Engine Unlock: RELAY,0# 

  1. Restart Your phone.
  2. Update the app from playstore / IOS Store
  3. Logout and Login Again.
  4. Change server in login Screen. 18gps
  1. It’s a google map API, Only some big cities have VR and Street View access.
  1. In the Login screen Click User Registration and follow the screen. Then add GPS IMEI according to your demand. 
  1. Go to www.tasslock.com
  2. Click Downloads
  3. Find your desired User manual.
  4. Direct Link: www.tasslock.com/downloads



Tasslock GPS 3G

Every project is an opportunity to learn, to figure out problems and challenges, to invent and reinvent.

Remote problem

Don't tell your problems to people: eighty percent don't care; and the other twenty percent are glad you have them.

Please Check remote Battery.

Step 1: Check remote battery or change. Also Check Vehicle battery Voltage
Step 2: Check Red and Black wire connected to Vehicle battery.
Step 3: Check Host connector inside the vehicle. or loose connection.
Step 4: Check all wires if they are loosen.

Solution 1: Please check Host wirings

Solution 2: Turn of Bike key , Double Press remote power button, Now start the bike.

Other Problem

There are no big problems, there are just a lot of little problems.

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